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What makes a great community manager?

Written on Jul 17 2012

In the latest blog post from Adrian D. Parker, 15 traits of a great community manager are explored.

What’s a community manager?

A community manager can be defined as someone in charge of orchestrating all online social channels of a business.

Here is a summary of the top five traits:

  1. They have continuous access to the pulse of your industry and your followers.
  2. They are empathetic, able to see content as your followers will.
  3. They constantly iterate in order to improve.
  4. They have no bias towards one medium, meaning they can create a video as easily as they can write an article.
  5. They have a passion for driving engagement among followers.
For the rest, check out the article here.

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